State Farm® Insurance Agent Pam Ritchie

"Carlos was great to work with! He answered all of my many questions as a first-time business owner (SweetMarie Apiary LLC) and set me up with a policy to serve my needs. Everyone that I spoke with was polite, courteous and responsive."

"Iven was the absolute best! He has such a great personality and he helped make my moving process with signing up for insurance SO MUCH EASIER!"

"Iven and the team were prompt with responding, very helpful, and quick with setting up my renters insurance. Would definitely recommend this office!"

"When we first moved to the area we didnt know whether to keep State Farm for insurance or see if another company would benefit us more. Im so happy that we stuck with State Farm! Pam and her team are always extremely reliable and quick to help. Whenever I have had a question or needed more clarification on something, it never felt like I was bothering her or her team, they took the time to get the correct information and make me feel at ease. I highly recommend Pam and her team for your insurance needs!"

"This is the best ins.co. I've ever had,they are always rite there rite now when I need them!there very professional courteous and kind!"

"I am a newer member (I came on January 2025) with Pam Ritchie Statefarm. Pam Ritchie & associates answered any questions I had about coverages, deductibles, etc. Upon interning into my 2nd 6 month term, I hit a deer & totaled my vehicle. They helped me through the claim process, they even helped push things along with the claim. They have truly been so personable, trustworthy, helpful and extremely patient. Carlos was also amazing when it came to time to add a new vehicle onto my insurance & help put my boyfriend onto my policy as well. He made sure to tell us of discounts (even future ones) we could qualify for. I am positive that we will stick with Pam Ritchie Statefarm for as long as we own vehicles!"

"Always great and thoughtful service with Carlos, Pam and team. Look no further for your insurance needs in the Valley."

"We have had our coverage with state farm for several years. Always received great service. Pam and her team are always helpful with any questions. Carlos has always been my "go to" agent. Great local company who actually have representatives there to talk to."

"Iven, and Carlos were very helpful, efficient, and friendly. Saved quite a bit on Auto and Home coverages. Thank you again!"

"Carlos was thoughtful, helpful and attentive to my insurance needs. He provided a very money saving quote that beat my current rates by nearly 50%!! No one likes to fork over extra $$ for insurance, and Carlos and Pam made my experience enjoyable!"

"We are from Tennessee and use State Farm but we needed a renters policy in Virginia. Our agent sent us the info for Pam Richie’s office. I worked with Iven, he was a pleasure and took care of us super quick!"

"Carlos has been amazing to work with over the past 8 years. I highly recommend this State Farm office for insurance!"

"Worked with Ellen to help switch my car insurance over after I moved from out of state. Very seamless process and even saved me $40/month on my insurance!"

"Good insurance company. Iven is good assistant."

"Iven was amazing Thank you"

"Excellent service , thank you !"

"Pam was an instrumental part in my painless switch in insurance. She not only took the time to walk me through all the facets of the new policies but tried every avenue to find the best deals. 10/10. Strongly recommend"

"This State Farm office and agents are incredible to work with. They take special care of what you are needing as an individual and family, and they know how to get you an affordable policy that helps with everyday life. Carlos has been especially amazing to work with, and my wife nor I will be leaving this agency anytime soon."

"I am new in the area, rented an apartment, and needed a renters insurance. I contacted State Farm in Harrisonburg and I got in touch with Ellen. We exchanged emails, I talked to her over the phone, she is friendly, explained everything clearly, handled the policy totally online really quick. Thanks for your help."

"Thanks for awesome customer service act."

"The professionalism and courtesy of our agent Iven was impeccable. He was such a joy talking to and listened to every concern and question I had. State Farm is the top insurance company and I know my parents has had them over 50+ years. Win Win Choice"

"Iven was incredible. He took time to explain the policy information to me clearly which I’ve never had any previous insurance company do before. He was so patient with answering all of my questions (even the “dumb” ones LOL) and let me know all the discounts I could qualify for. I got such a good deal on my renters and auto insurance and it feels nice to have a local agent for support should I ever need it. He was also very personable so the experience wasn’t awkward at all. 5/5 stars isn’t enough for this office. I’ll recommend them to all my friends and family 😊"

"Quickly updated my renter's insurance with no hassle. Also handled a recent auto body clean as smooth as can be. Highly recommend!"

"Thanks to Ivan I got the best coverage for my needs. He was easy to work with and more than willing to answer all of my questions. First time will all state and WILL be retuning in the future!"

"Good service with nice price"