State Farm® Insurance Agent Pam Ritchie

"Carlos and Pam are both exceptional. They most certainly have exceeded all expectations when it comes to customer service. I would highly recommend this team for your insurance needs."

"Great communication, professional,and prices. Also bilingual. Thanks Carlos and Ivan."

"Ellen at Pam Richie State Farm is very helpful and efficient in communication. She was able to get me a lower rate and the policy documents were sent a short 48 hours later. This is a great team to work with!"

"I have been a customer of pam Terry and her team for all my insurance needs for 6 years. They have always been very pleasant and helpful with any issues or questions I have had. I greatly recommend this branch for your insurance needs. They they do more than just car insurance😊"

"Professional, knowledgeable - seamless process"

"I was very satisfied with the prompt service, detailed explanation, and your kindness throughout the process.(Ivan Santos)"

"I am so happy with my insurance and the people that work there in the Harrisonburg office and they’re always friendly and helpful. That’s why I come back to State Farm good people excellent customer service."

"Excelente servicio, muy buena atención, quedé muy satisfecho"

"Iven was very helpful and a pleasure to work with"

"I called to get a quote for renter’s insurance, I ended up switching my auto insurance company. I’m now saving a lot a money with the renter’s and auto bundle. Thank you Iven for being very helpful!"

"Amazing staff and easy to work with!"

"Iven was super helpful in assisting me with obtaining a renters insurance policy. Iven was pleasant and guided me through each step of the process. He was caring and authentic and educated me about the policy to ensure I was aware of what the policy covered."

"I came to State Farm with Pam Ritchie and was helped by Iven and Carlos. I thought I already had a great deal for my current car insurance, however that couldnt have been further from the truth. I got an auto insurance quote and laughed out loud at state farms cost for my personalized auto insurance. I thought they had jokes. Nope, no joke. State Farm is saving me over 700$ on my car insurance. I call this a Blessing. I also bundled my home insurance and am one happy Woman knowing my home is covered with safety nets my previous home insurance could've never provided... Thank you Pam Ritchie, Carlos and Iven for being honest and genuine caring people. Y'all aren't just running a business, but you're taking care of people and their families too!!! 100/5 stars 😊"

"Iven is hands down simply the best! Not only did he get me an awesome quote, he took his time to throughly explain the different coverages State Farm offered & what that would look like for me! He was very friendly & professional through it all! I would recommend anyone to work with him!"

"Carlos was great to work with! He answered all of my many questions as a first-time business owner (SweetMarie Apiary LLC) and set me up with a policy to serve my needs. Everyone that I spoke with was polite, courteous and responsive."

"Iven was the absolute best! He has such a great personality and he helped make my moving process with signing up for insurance SO MUCH EASIER!"

"Iven and the team were prompt with responding, very helpful, and quick with setting up my renters insurance. Would definitely recommend this office!"

"When we first moved to the area we didnt know whether to keep State Farm for insurance or see if another company would benefit us more. Im so happy that we stuck with State Farm! Pam and her team are always extremely reliable and quick to help. Whenever I have had a question or needed more clarification on something, it never felt like I was bothering her or her team, they took the time to get the correct information and make me feel at ease. I highly recommend Pam and her team for your insurance needs!"

"This is the best ins.co. I've ever had,they are always rite there rite now when I need them!there very professional courteous and kind!"

"I am a newer member (I came on January 2025) with Pam Ritchie Statefarm. Pam Ritchie & associates answered any questions I had about coverages, deductibles, etc. Upon interning into my 2nd 6 month term, I hit a deer & totaled my vehicle. They helped me through the claim process, they even helped push things along with the claim. They have truly been so personable, trustworthy, helpful and extremely patient. Carlos was also amazing when it came to time to add a new vehicle onto my insurance & help put my boyfriend onto my policy as well. He made sure to tell us of discounts (even future ones) we could qualify for. I am positive that we will stick with Pam Ritchie Statefarm for as long as we own vehicles!"

"Always great and thoughtful service with Carlos, Pam and team. Look no further for your insurance needs in the Valley."

"We have had our coverage with state farm for several years. Always received great service. Pam and her team are always helpful with any questions. Carlos has always been my "go to" agent. Great local company who actually have representatives there to talk to."

"Iven, and Carlos were very helpful, efficient, and friendly. Saved quite a bit on Auto and Home coverages. Thank you again!"

"We are from Tennessee and use State Farm but we needed a renters policy in Virginia. Our agent sent us the info for Pam Richie’s office. I worked with Iven, he was a pleasure and took care of us super quick!"

"Carlos has been amazing to work with over the past 8 years. I highly recommend this State Farm office for insurance!"